Installation & activation

Open your camera or phone settings, scan the QR we emailed you, and confirm. The whole ritual takes about two minutes. The full illustrated guide walks through every tap.

Every eSIM can also be installed manually by typing the SM-DP+ address and activation code from your email. The guide shows exactly where those fields hide.

On first connection to a network at your destination, not at purchase and not at installation. Install at home, activate on landing.

Yes, and you should. Install on home WiFi where everything is calm, then just switch the line on when you land.

An eSIM installs once on one device. If you switch phones mid trip, contact support and we will sort out a reissue where possible.

You need an internet connection for the installation itself, which is exactly why we recommend installing on home WiFi before you fly. After that, no WiFi required ever again.

About two minutes, scan included. The slowest step is usually finding your reading glasses for the QR code.

Strongly recommended. Label it Travel or StrongeSIM during setup so the settings screens stay readable when two lines live in one phone.

No, an eSIM binds to a single device for security. Traveling with two phones or a tablet? Add a second eSIM to the order, the cart handles multiples happily.